This article is about Analytics system requirements. If you're in need of information about Engagement or LocalMed, visit the links below:
Supported Practice Management Softwares
Analytics is compatible with the following Practice Management Software types. Check to ensure that your Practice Management Software version is listed below.
For new versions moving forward, generally, DI tries to stay compliant with new versions prior to General Availability (GA) release. Our recommendation is to check-in with your Dental Intelligence Team prior to updating so they can provide the correct info on versions that we are compliant with.
Dentrix
G7.9
23
Up to version 24.13
Dentrix Enterprise
10
11* (up to 11.0.48)
Important note: Please ensure that the Dentrix Enterprise auditing feature is enabled. Contact Dentrix Support for assistance verifying that the auditing settings are enabled.
Eaglesoft
23
24
Open Dental
21
22
24* (up to 24.2)
Fuse (Cloud-Based)
Practice-Web
21
22
23
Minimum Operating System Requirements
Windows 10
Window Server 2016
Most Recent Security Updates Installed
The Dental Intelligence service must be installed on a Windows machine.
Hardware Requirements
Minimum:
2 cores at 2.4 GHz, 8 GB RAM, 40 GB available disk space
Preferred:
4 cores at 2.4 GHz, 16+ GB RAM, 100 GB available disk space
Minimum Network Requirements
Business Class High Speed Internet connection
HTTPS over Port 443
Analytics Portal
Supported Internet Browsers
Chrome
Firefox
Running the Analytics Sync Client
The Analytics Sync Client must be installed on the same machine where the Practice Management Software database is installed. The server computer running the Analytics Sync Client must remain powered on to allow the sync tool to run.
If Analytics becomes disconnected, click here to follow step-by-step instructions to get reconnected.