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DSO: Create Regions and Apply Settings Across Multiple Locations

Learn how to create regions and quickly copy settings from one practice or region to another in just a few clicks

Updated this week

The Organization Setup tab in Settings is available as part of the Engagement Module for DSO users. If you're interested in learning more, CLICK HERE to request a demo!

Streamline the set-up process of multiple locations in Dental Intelligence using the Organization Setup feature to create regions and then copy settings across multiple practices or regions.

Create Regions in Dental Intelligence

Organization admins can create regions to make copying templates, forms/consents, online scheduling services, office hours, and more easier to do across multiple locations. With regions created, organization admins can also provide user access to a specific region. When an office is added or removed from the region, user access is also automatically updated, saving you time.

Location access can only be provided to users by Organization Admins. By default, Organization Admins are set up with Admin permissions and have access to the entire organization.

  1. Click on the Settings gear in the upper right corner, then click on the Organization Setup tab

  2. Click on Regions

  3. If no regions have been created yet, click on the Create Region button

  4. Next, make the following selections:

    1. Add a region logo/image

    2. Add a region name

    3. Select the practices that should be included in the region

  5. When finished, click Create

Once your region has been created, it will show in the Regions list. Quickly see which practices are included in each region and click on the pencil icon to make changes.


Copy Practice Settings to Another Location/Region

You can copy the following content from one practice or region to another:

Content Type

Available Copy Setting

Verbiage, all messaging types

Replace only

Forms, all forms

Add or replace

Consents, all templates including automation mapping

Add or replace

Email templates

Add or replace

Message templates

Add or replace

Automated Communication Settings (doesn’t enable the communication)

Replace only

Online Scheduling Services, all service types (does not include providers/operatories)

Add or replace

Practice logos, icon and big

Replace only

Office hours

Replace only

Payment options

Add or replace

Permissions presets

Add or replace

📌 IMPORTANT: Before copying settings, ensure that you have chosen the correct practice/region and made the correct selections. If you choose to replace settings, all previous practice settings will be deleted and replaced once copied over so please proceed carefully.

Prior to copying settings from one practice/region to another, we recommend reviewing all content you'd like to copy and ensure that the proper placeholders are being used so that verbiage, forms, consents, and service types can be seamlessly implemented at the new location(s).

To copy settings from the currently selected practice, please do the following:

  1. Click on the Settings gear in the upper right corner

  2. Click on the Organization Setup tab, click on the Copy button in the General section

  3. Select the region(s) or practice(s) you would like to copy settings over to

  4. Choose the content you would like to copy by clicking on the checkbox to select it

  5. If the content you have selected can be added or replaced, select the bubble next to the desired outcome

  6. Make selections from the library dropdown to choose the forms/consents/templates, etc. that you will be adding or replacing

  7. Click the blue Copy button to copy the selected features to the selected practice(s)

  8. Once you've copied the features, use the location switcher to change the currently selected practice and view your copied settings

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