Dental Intelligence

Get answers to questions about automated communication functions in Engagement

Engagement: Automated Communication FAQs

Follow along on a typical patient journey and all of the Engagement TouchPoints along the way

Patient Timeline: From Invite to Check Out

Learn how to customize the verbiage of your automated Engagement messages

Engagement: Customizing Verbiage

Rade Obradovic

Erika Gardner

Emily Allred

TouchPoints™ Automation

Learn how hygiene appointments are identified in Engagement according to your practice management software

Engagement: How are Hygiene Appointments Categorized?

Configure and activate your automated appointment messages in Engagement

Engagement: Appointment TouchPoints™

Learn how confirmations in Engagement work with your practice management software to automate appointment communication and save time

Engagement: Appointment Confirmation Request TouchPoints™

Learn how to enable automated check-in requests in Engagement

Engagement: Virtual Check-In Requests

Get answers to questions about sending online review requests to patients and collecting reviews for your practice

Engagement: Review Request FAQs

Understand how manual and automatic review requests are sent through Engagement

Engagement: Online Review Request TouchPoint™

Learn how to set up automated post-op instructions and enable the Post-Op Instructions TouchPoint

Engagement: Automatically Send Post-Op Instructions to Patients After Their Appointment

Appointment TouchPoints™

Learn how to enable automated recall reminders with Engagement Online Scheduling

Engagement: Hygiene Recall TouchPoint™

Engagement: Appointment Cancellation Notifications

Set up the Outstanding Treatment TouchPoint to contact patients with current outstanding treatment and get them on your schedule

Engagement: Automated Outstanding Treatment Scheduling Reminders

Scheduling TouchPoints™

Learn how to set up automated birthday messages that can be sent automatically to patients in Engagement

Engagement: Birthday TouchPoint™

Learn how to contact patients you haven't seen in a while and find out if they're still interested in being a patient at your practice

Engagement: Patient Reactivation TouchPoint™

Other TouchPoints™

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