Dental Intelligence

Discover the power of TouchPoints™ and the simplicity of having full visibility into your communication processes

Engagement: TouchPoints™

Learn how to customize the verbiage of your automated Engagement messages

Engagement: Customizing Verbiage

Get answers to questions about automated communication functions in Engagement

Engagement: Automated Communication FAQs

Erika Gardner

Emily Allred

TouchPoints™ Automation

Learn about the available automated notifications, reminders, confirmations, and responses available in Engagement

Engagement: Automation Overview

Configure and activate your automated appointment communications in Engagement

Engagement: Automated Appointment Messages

Learn how to enable automated recall reminders with Engagement Online Scheduling

Engagement: Automated Hygiene Recall Reminders

Learn how confirmations in Engagement work with your practice management software to automate appointment communication and save time

Engagement: Automated Appointment Confirmation Requests

Engagement: Appointment Cancellation Notifications

Learn how hygiene appointments are identified in Engagement according to your practice management software

Engagement: How are Hygiene Appointments Categorized?

Appointment Reminders, Confirmations, & Cancellations

Learn how to enable automated check-in requests in Engagement

Engagement: Virtual Check-In Requests

Check-Ins

Learn how to set up birthday messages that can be sent automatically to patients in Engagement

Engagement: Automated Birthday Messages

Birthday Messages

Get answers to questions about sending online review requests to patients and collecting reviews for your practice

Engagement: Review Request FAQs

Understand how manual and automatic review requests are sent through Engagement

Engagement: Review Requests

Online Reviews & Surveys

This article will include instructions to set up appointment buffers in Engagement using custom procedure codes in Open Dental

Engagement: Creating Appointment Buffers in Open Dental

This article will include instructions to set up appointment buffers in Engagement using custom procedure codes in Eaglesoft

Engagement: Creating Appointment Buffers in Eaglesoft

This article will include instructions to set up appointment buffers in Engagement using custom procedure codes in Dentrix

Engagement: Creating Appointment Buffers in Dentrix

Set Appointment Buffers in Your PMS

Go to Dental Intelligence

Webinars

Monthly Product Updates

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/550046/ffe9c4845d6a0f56afe1c87c/7f8ddb066a4da59eeb5639695ce2b1d8.jpg)