Important Announcement about LocalMed Services
Effective November 15th, 2025, LocalMed will be retired and we will be moving all online scheduling functionality into our unified Dental Intelligence platform within our Engagement module. With Engagement, you’ll get everything you love about LocalMed, plus powerful new tools such as:
Your next steps:
Already using Engagement? You should have received communication on how to schedule a transition session with our Online Scheduling Transition team. Need assistance? Contact Support.
Not on Engagement yet? To continue scheduling online after November 15, learn more about Dental Intelligence Online Scheduling and schedule time with an Account Manager.
Blocking patients from scheduling is super quick and easy! Refer to the following steps to learn how.
Blocking Patients From Scheduling in LocalMed
On the main Practice Overview page select the Gear icon next to the office you would like to block the patient from
Now select the Blacklist tab
This will pull up the Edit Blacklist page
If you already have patients blacklisted you will be able to see them on this page
To add a patient to the list simply enter their Email, select a Reason for Blocking, and press Add Patient
It's that easy! The patient will no longer be able to schedule online! Should the patient attempt to schedule online they will receive the following message via email:
