In Engagement [Modento] there are multiple ways you can reset your password. Whether this be to recover your account due to a forgotten password or wanting to ensure security, refer to the following steps to learn the different ways you can reset your password.
Forgotten Password Reset
Access the Engagement [Modento] Log In page
Click Forgot Password
This will send an email with a Temporary Token/Code to the email associated with that account
Copy and Paste this temporary code into the Change Password Prompt that will pop up in the Modento tab
Enter in and confirm your new password
Click Create
Updating Another Team Member's Password
This will need to be completed by an Admin team member. This will most likely be the Office Manager, Practice Owner, or Doctor. Admin team members will be able to access the Settings and add or change individual users.
Access the Settings by clicking the gear icon in the upper right hand corner
Select the Users tab
Click Edit under the needed team members profile
Scroll to and select the Change Password check box
When you select this it will allow you to enter in and confirm a new password
Click Save User at the bottom of the page to save the changes
Have the team member access the Engagement [Modento] Log In page, enter in the applicable Email or Username to log in and input the password that has been set
Changing Your Password within the Dashboard
Access your Engagement [Modento] Dashboard
Click on your Name in the top right hand corner
Select Change Password
You will need to enter your existing password, then enter in and confirm the new password
