Dental Intelligence Insurance powered by Vyne is a robust tool designed to simplify the insurance verification and claims processing process. It is specifically designed for dental providers, helping them to streamline the entire process including:
In this article, we'll provide a general overview of DI Insurance and how it can help your dental practice save time and money.
Insurance Eligibility Verification
One of the most time-consuming tasks in healthcare is verifying a patient's insurance coverage. Dental Intelligence Insurance simplifies this process by allowing your practice to easily access and verify insurance coverage in real-time with just a few clicks.
To begin verifying patient insurance information, login to DI Insurance. From the Insurance dropdown menu, click the Eligibility tab.
Choose to review previously imported patient statuses or add a new patient. Filter patient lists by status and sort by column (ascending or descending). Click View Response from the Eligibility dashboard for additional information about outstanding details required in order to verify eligibility.
Insurance Claims Processing
Submitting claims can be a complicated process, and errors can result in denied claims and lost revenue. DI Insurance makes claims processing much easier by providing a user-friendly interface that simplifies the entire process.
To submit single or bulk claims, login to DI Insurance. From the Insurance dropdown menu, click the Claims tab and select the Unsent section to view outstanding claims that haven't been submitted yet. Use the Filter By dropdown menu to sort by different claims statuses.
To see why a claim has failed, click on the patient's name. A red notification will appear next to the section that needs to be corrected. To add an attachment to a claim, simply click on the available options to take a screen capture, upload a file, or take a keyboard capture.
Once the needed attachments have been added, click Send Claim in the upper right corner to submit the patient's claim.
Even with the best insurance verification and claims processing procedures in place, denials can still occur. DI Insurance helps dental providers manage denials more effectively by providing detailed information about why a claim was denied. Providers can then use this information to quickly make any necessary corrections and resubmit the claim. This helps to reduce the time and cost associated with denied claims.
DI Insurance Support
Should you run into technical issues and need to contact support regarding your DI Insurance module, you can email the Vyne support team at email@example.com. You can also initiate a conversation by accessing the support option within your DI Insurance module, as shown below:
Click on the dropdown arrow next to your name in the upper right hand corner of DI Insurance.
Select Contact Support from the dropdown menu. Complete the required name, phone, and message fields to submit a request to the Vyne support team (Note: You may also directly email the Vyne support team at: firstname.lastname@example.org)
Reporting and Analytics
DI Insurance, together with our DI Analytics Collections dashboard and DI Engagement Payments, is a powerful tool that can help dental providers streamline the entire revenue cycle management from start to finish. Our user-friendly tools, including: real-time insurance verification, streamlined claims processing, streamlined patient payment collection and detailed reporting and analytics are essential tools for any healthcare provider looking to improve their operations.