Effective February 2025, we will be sunsetting Call Insight to focus development on our Engagement Screen Pops. You may continue to use Call Insight until the end of February 2025, but there will be no future development, and we will stop providing support for this feature at the end of 2024.
Already an Engagement user? Your Call Insight service will be transitioned to our Screen Pops feature.
Interested in adding Engagement to your Dental Intelligence subscription? CLICK HERE to contact us!
It is always frustrating to pick a call to find out it is a spam caller. Call Insight is helping to decrease this problem but adding the ability to mark a number as spam. This way, you don't keep answering calls that are not helpful for your business.
Watch this video to find out how to mark unknown callers as spam.
How to Mark a Number as Spam
Click View on the call pop up notification
Select the Spam icon option
This will then mark the number as Spam
