Important Announcement about LocalMed Services
Effective November 15th, 2025, LocalMed will be retired and we will be moving all online scheduling functionality into our unified Dental Intelligence platform within our Engagement module. With Engagement, you’ll get everything you love about LocalMed, plus powerful new tools such as:
Your next steps:
Already using Engagement? You should have received communication on how to schedule a transition session with our Online Scheduling Transition team. Need assistance? Contact Support.
Not on Engagement yet? To continue scheduling online after November 15, learn more about Dental Intelligence Online Scheduling and schedule time with an Account Manager.
If you would like to adjust the length of the appointment options that show in LocalMed for your practice in Dentrix, follow the instructions below!
Adjust the Length of an Appointment
First, map appointment codes/ types in LocalMed
Login to your LocalMed portal and select the Practice Overview tab
From the LocalMed Connect module, navigate to the Appointment types connected section and click on the gear icon
From the Appointment Types module on the right hand side, select Mapped
Make note of each code/appointment type listed on the left hand side, which have been pulled from Dentrix (You'll need these codes in the next step)
Next, adjust the appointment length in Dentrix
Note: This adjustment requires User Admin permissions in Dentrix.
This adjustment is for multicodes only (ie: xxNPA).
In the Maintenance menu in the Office Manager of Dentrix, point to Practice Set up, and then click Multi-Code Set up
The Multi-Code Set up dialog box will appear
Select the Multi-code that you want to edit and then click Edit. The Multi-Code Editor dialog box will appear. Here you can edit the Procedure Time from this box
Click OK
Note: LocalMed will reflect the appointment length change after the next automated sync and will show in the LocalMed portal.