Follow the instructions outlined below to set up Call Insight with RingCentral:
Log into your RingCentral: https://login.ringcentral.com/
Find the extension associated with the Practice’s main number - this usually won’t be an extension with a name associated with it.
Scroll down to Call Handling & Forwarding
Set the Incoming Calls Forward in this Order to Simultaneously
Change the Ring For setting for the first Active line to “0 Rings / 0 Seconds”
Set the 2nd Simultaneous ring option to Active, Change the ring duration to the length you want your main number to ring, enter the Call Insight Number into the Number field
Call Insight is now configured on your RingCentral System!
Keywords: setup, setting up, set-up, getting set up, getting started