If you are new to Dental Intelligence Engagement, or if you have been a customer for a long time and have been using LocalMed online scheduling, you may be wondering which service is best for your practice. Here is a side by side comparison of the features available:
Engagement Online Scheduling (EOS) vs. LocalMed
Feature | EOS | LocalMed | Notes |
Syncs w/PMS in real time for schedule openings/changes | Yes | Yes |
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Automatically create appointments in PMS | Yes | Yes | Can turn off auto creation per service types in EOS |
Recognize new vs. existing patients | Yes | Yes |
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Landing page is branded for practice | Yes | Yes |
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Web widget (scheduling widget to embed practice's website) | Yes | Yes |
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Appt specific links and analytics/performance tracking (specific links to provide insight on patient booking rate, as well as to keep certain appts to invite-only) | Yes | No | EOS can group service types and have specific links for service types at the DSO level. It can also display schedule rates for custom links created. More functionality in terms of analytics for custom links is on the roadmap. |
Action items page (page built to be a one-stop-shop for OS management and functionality) | Yes | Yes | LocalMed has a Management dashboard |
Multiple practice locations on one booking page | Yes | Yes | Patients can pick practices from the same DSO to schedule at |
'Invite to schedule' function | Yes | Yes | LocalMed link can be sent to patient in Analytics |
Automated hygiene recall message sent to patients | Yes | Not by itself | EOS sends links targeting a specific patient/procedure |
Integrated forms | Yes | Not by itself | Engagement will send forms natively once appt is booked, whether it is through EOS or LocalMed |
Insurance verification at booking | Yes* | No | Both can collect insurance info during booking; if using DI Insurance, EOS will automatically verify eligibility and update insurance status on the patient card after booking |
Pause booking for specific appt types | Yes | Yes |
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Differentiate providers vs. assisted time on appt | Yes | No |
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Perfect day/block scheduling | Yes | Yes | LocalMed can't do it for Softdent, but can for all other supported PMS. EOS needs bridge version 105 or newer to work. |
Custom reason for visit | Yes | Yes |
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Override provider hours set in PMS | Yes | No |
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Patient Blocklist (block specific patients from booking) | Yes | Yes |
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Perfect Time Slot (offers patient a time slot that fits their booking history first, then offers full schedule to choose from) | Yes | No |
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Integrated appointment reservation deposit | Yes | No | If using Engagement Payments, EOS can attach a reservation fee to each service to be collected when the appointment is booked |
Supported Practice Management Software
In addition to the above features, another point to consider is if your Practice Management System (PMS) works with these online scheduling features. Please refer to the chart below for a side by side comparison:
Please note: The practice management softwares listed below are compatible up to specific versions. Please check our system requirements to ensure that your software can be integrated with our online scheduling solutions.
PMS | EOS | LocalMed |
Dentrix | Yes | Yes |
Dentrix Enterprise | Yes | Yes |
Open Dental | Yes | Yes |
Open Dental Clinics | Yes | Yes |
Eaglesoft | Yes | Yes |
Dolphin | No | Yes* (Not supported beyond v10) |
OrthoTrac | No | Yes |
Denticon | On the roadmap | Yes |
Easy Dental | No | Yes |
Tracker | No | Yes |
SoftDent | No | Yes |
ABELDent | No | Yes |
PracticeWeb | No | Yes |
Curve | No | Yes |
Fuse | On the roadmap | No |
Dentrix Ascend | Yes (Beta) | Yes |
If you would like to add Online Scheduling to your account please click here!