Skip to main content
All CollectionsAnalyticsMorning Huddle
Analytics: Morning Huddle FAQs
Analytics: Morning Huddle FAQs

Get answers to common questions about the Morning Huddle

Erika Gardner avatar
Written by Erika Gardner
Updated over a week ago

Questions about Morning Huddle troubleshooting

Questions about metrics in the Morning Huddle

Questions about goals in the Morning Huddle


Questions about Morning Huddle troubleshooting

Why isn't the Morning Huddle loading?

If the Morning Huddle isn't loading, it could be because the browser cache needs to be cleared. Click here to learn how to clear your cache.

Why isn't the Schedule by Operatory loading in the Tomorrow tab?

If the Morning Huddle isn't loading, it could be because the browser cache needs to be cleared. Click here to learn how to clear your cache.

Why aren't all providers showing in the schedule on the Tomorrow tab?

The only providers that will show on the Schedule by Provider calendar of the Tomorrow section are providers that have appointments on the books for the day.

You can filter the schedule by provider role by clicking on the dropdown menu in the upper left corner of the schedule.


Questions about metrics in the Morning Huddle

Why does the Production metric in the Morning Huddle not match the Production in my PMS?

When cross-referencing metrics on Analytics and your practice management software, the key lies in leveraging equivalent sources to guarantee the utmost accuracy in reflecting your data. Rest assured, our rigorous testing of the information flow between Analytics fills us with unwavering confidence โ€“ the data integrity between these systems is not just reliable, but exceptionally accurate.

Click on your practice management software type below to learn more about how to understand the Production data being reflected:

Looking for more information? Check out our article: How is Production calculated?

Can I change the metrics that show up in the Morning Huddle?

Yes, you can edit the metrics that are shown in the Yesterday and Last Week sections of the Morning Huddle (Note: The Last Week section shows up on Mondays).

To update the metrics that are shown, click on the Edit Metrics button above the metric tiles in your Morning Huddle dashboard.

Next, reorder the metrics by clicking on the arrows icon and dragging the tile to the desired order. Or, remove an existing metric by clicking on the trashcan icon.

Add a new metric by clicking on the + Add New Metric button. Then, click Finish Editing in the upright corner to save your changes.

Why is the Production shown in the Morning Huddle different from the Production in the Performance Board?

Scheduled Production shown in the Morning Huddle is considered gross production. Today's Scheduled Production shown in the Performance Board is considered net production. Click here to learn more.


Questions about goals in the Morning Huddle

How do I change the goals that show in the Morning Huddle?

To change provider or practice goals, check out our step-by-step guides below:

Can I view daily and monthly Production goals in the Morning Huddle?

Yes! The daily Production goal can be seen by hovering over the "below goal" or "above goal" number in the first paragraph on the Yesterday, Today, or Tomorrow sections of the Morning Huddle.

The monthly Production goal can be seen in the Month To Date Production Forecast on the Yesterday section of the Morning Huddle.

Will changing my goals adjust the Morning Huddle retroactively?

Yes. If you update your goal and then check the Morning Huddle, the data will be updated to reflect your new goal.

Why are some of my provider's goals showing as 0 in the Morning Huddle?

If provider goals are showing as 0 in the Morning Huddle, it's likely because the provider's clinical hours are not being tracked or a goal has not been set.

Did this answer your question?